Service assessments

Get a service assessment

Some digital services in Defence are assessed against the GOV.UK Service Standard. This includes internal services as well as services for citizens.

Check if you need an assessment

In Defence, you must get your service assessed if either of these statements apply:

  • getting assessed is a condition of your Cabinet Office spend approval
  • it’s a transactional service that’s new or being rebuilt

Other kinds of governance, like Secure by Design and Joint Service Publications (JSPs), might still apply to your service.

If you are unsure, check with your service owner.

Transactional services

Your service is transactional if it allows users to either:

  • exchange information, money, permission, goods or services
  • submit personal information that results in a change to a government record

When you need an assessment

Service assessments happen towards the end of each phase of delivery. For example, your service will need an assessment to move from alpha into beta and from beta into public beta or live.

Book an assessment

If your service is likely to have more than 100,000 transactions a year, your assessments are organised by the Central Digital and Data Office (CDDO).

Check how to book an assessment with CDDO (opens in a new tab).

Updated October 2023