How service assessments help your team
In a service assessment, your digital service is reviewed by a panel of trained assessors. It is an approach used across government.
Deliver the right thing for users
All teams creating digital services for Defence should meet the GOV.UK Service Standard (opens in a new tab). This applies to internal services as well as services for citizens.
Service assessments help you:
- check you are solving the right problem
- apply the GOV.UK Service Standard in Defence
- work in the right way for users from the start
- consider the end-to-end journey across Defence
Find out more about applying the GOV.UK Service Standard in Defence.
Deliver great services for Defence
User-centred digital services can deliver faster, better decisions and improved Defence outcomes.
Service assessments help you show your service:
- is secure
- can be integrated across Defence
- will be delivered at scale and pace to all in Defence
All digital teams in Defence are expected to help deliver the Digital Strategy for Defence (opens in a new tab).
Share experiences across Defence
In an assessment, your team gets to showcase the great work you’re doing on your service. This helps shape better ways of working across Defence.
People on the assessment panel have worked on digital services in Defence and government departments. They will offer different perspectives and suggest things that have worked elsewhere.
You can check assessment reports on GOV.UK (opens in a new tab).
Share experiences across Defence
Service assessments help ensure public money is spent wisely. This includes reusing approaches and patterns to deliver digital services quickly.
Service assessments help you check you are:
- following best practices used in Defence and across government
- making the most of existing components and patterns
Updated October 2023