User research

Use this guidance to do user research in Defence. You can find general guidance on GOV.UK.

Understanding military personnel

• Defence users are diverse
• User research and military rank
• Help with acronyms

Find user research participants across Defence

• Check what has already been done
• Start with stakeholders and subject matter experts
• Use MOD networks

Collecting data from participants

• Meet the regulations
• Get informed consent
• Protect sensitive data

Save and store user research data

• Keep your promises to participants
• How to save user research data in Defence
• Anonymise user research data

Share user research findings correctly

• Protect participants’ data and identities
• How to share your findings